Return Policy

We understand that sometimes a product may not meet your expectations. Our return policy is designed to make the process simple and straightforward:

If you are dissatisfied with your purchase from Sansisetoy, you can initiate a return within 30 days of receiving your order. The product must be unused, in its original packaging, and include all tags and accessories.

To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed.

Once we receive the returned item and confirm its eligibility, we will issue a refund to your original payment method. Please allow up to [number] business days for the refund to reflect in your account.

Our goal is to ensure your complete satisfaction with every purchase. If you have any questions or require assistance with a return, please don’t hesitate to contact us. We’re here to help!